Ski goggles crg. How to choose ski goggles or a mask. Visibility - wide, ventilation - high quality


Every experienced skier or snowboarder knows how to choose mining ski goggles competently, how much the riding comfort increases with them and how much the likelihood of injury is reduced. However, for beginners who like to ride, the selection criteria ski masks unknown. What should you focus on when purchasing?

Options for choosing ski masks

Wanting not to spoil your vision and protect your eyes from negative external factors, you should use further guidance.

Polycarbonate lenses

Don't skimp on high quality polycarbonate lenses. Any error in lens production implies distortion, especially in ski areas where there is a high probability of excessive of blue color. Then the skier rushing down the slope faces the most tragic consequences. This is why lens quality is so important! When producing high-quality lenses, maximum precision is taken into account; the base material is polycarbonate, which has a filtering effect on intense blue-violet rays.

The polycarbonate lens is impact and crack resistant. Any mechanical impact in the form of snow, the smallest fragments of ice, tree branches, the neighboring tip of a ski pole - will not cause any harm if the eyes are reliably protected. The basis of the polycarbonate lens is high-quality optical plastic, which is quite popular due to its characteristics. Japanese manufacturers have taken care of complete safety negative influence ultraviolet radiation, so visually invisible. Otherwise, the eyes would react to an increase in UV intensity by constricting the pupil.

The principle of protection is significantly different between cheap plastic and high-quality one. In the first case, the pupil dilates, because it reacts to a decrease in ambient light, resulting in unhindered penetration of UV rays directly to the retina. As a result, a burn occurs, sometimes retinal detachment occurs, and vision function is impaired or another serious eye disease develops. The degree of blackout, the color of the lens, the mirror coating on it have nothing to do with protection from ultraviolet radiation, which is determined by the characteristics of polycarbonate - filtering blue light, blocking the penetration of ultraviolet radiation.

Double lenses

Any model of mask is equipped with lenses directly with the layer; their design is based on creating a comfortable heat limit. This explains the resistance to fogging of glasses. Cellulose propionate with double-sided Anti-Fog coating is a special component of the inner lens. Impact-resistant carbonate combined with a protective surface treatment against scratches are the materials used to make the outer lens. There are models with the addition of ventilation micro-holes in the lenses, the purpose of which is to increase air circulation and prevent fogging of the lenses.

Features of lens colors

Features of lens colors. Orange, yellow and pink are good to use to reduce the flow of ultraviolet radiation. This helps to increase color contrast, improve the clarity of object boundaries and uneven lines. In foggy, cloudy weather or insufficient lighting, the relief lines of the descent are better perceived by the skier.

Smoke lenses reduce the light pressure directly on the eyes in bright light, often found at mountain altitudes.
Clear lenses are perfect for riding in the dark or in artificially lit areas. They have nothing to do with reducing light intensity.

Mirror-coated lenses provide additional eye protection from intense light. The high-tech coating is based on a composition of chromium, titanium and silicon, which ensures resistance to dirt and all kinds of scratches, and a long service life.

TPU frame

Such a frame will be a light and reliable shield around the eyes, without causing discomfort to your vision. The material is easy to paint, allowing developers to apply a variety of paints to it. In addition, TPU is always flexible and durable regardless of temperature fluctuations.

The elastic properties of the three-layer jacquard strap are maintained even during periods of prolonged and strong stretching. In some models, you can adjust the tension on both sides of the strap, thus individually adjusting the location of the clasp and the length of the strap itself. The simplicity and convenience of the fastener design allows it to be used with gloves.

Gasket fittings

The hypoallergenic foam fittings of the pad have open cells that promote air access and moisture absorption. The production of gaskets involves 2 technologies:

  • “triple layer”;
  • thermoforming.

At the end of the process, the finished product has a comfortable fit directly to the face due to the mixed thicknesses of the anatomical relief in the nasal and temporal areas. Three different layers (patterns) make up the “triple pad”, which contributes to a comfortable feel and secure fit mining ski goggles on the face.

Ventilation system

The operating principle of the ventilation system is limited supply air flow under the mask, in this situation the eyes are not affected, but only the inner lens is blown, thereby eliminating fogging. There is single and double ventilation. In the first case, the air is ventilated through the corresponding channels of the mask frame. Dual venting involves adding vents directly to the top area of ​​the lens to increase airflow. All vents have a foam filter layer to block access tiny particles ice, water drops and snow flakes.

Storing glasses

Storing ski masks in a personal bag protects them from contamination and unexpected damage to the lenses. Sold complete with safety glasses for long shelf life.

What kind of ski goggles to buy and the necessary care for them

  • First of all, you should feel as comfortable as possible in your ski goggles and have a tight fit to your face without any gaps.
  • If you use a protective helmet when skating, try on the mask directly with the helmet.
  • Depending on the riding conditions, select a mirror coating, if necessary, and, most importantly, the color of the lenses.
  • You should not move your ski mask onto your forehead, because touching a steamed forehead has a direct bearing on its fogging.
  • If there is no need for a mask, a protective bag will serve as its storage place. Under no circumstances use a pocket or pouch to carry ski goggles, otherwise you risk damaging the lenses with foreign elements.
  • Avoid hitting ski masks against hard objects.
  • Do not leave ski goggles in places where people could sit, lie down, or step on them. The result is obvious.

How to remove stains from lenses

  • First wash with warm water outer surface lenses, then wipe them dry with a clean cotton napkin.
  • The inside of the lenses is not wiped to avoid damaging the properties of the specially designed Anti-Fog composition, which protects it from fogging.
  • The use of gasoline, kerosene and chemicals, as well as ammonia solvents are strictly prohibited.
  • Natural drying or a warm air flow - a hand dryer - are ideal for ski masks.
  • Heating appliances - heating systems, convectors, radiators, as well as microwave ovens are not suitable for drying mines ski mask.
  • Wear glasses only as intended! Driving or skydiving is strongly discouraged.

Note

So, we have looked at the features of a ski mask, how to choose it, the selection options and the main prohibitions. Remember about the intended purpose of ski masks; use them strictly for the safety of comfortable skiing.

Ski goggles are products that will provide increased clarity and protect your eyes from accidental impacts from branches, as well as the sun and simply unfavorable natural conditions. When riding in bright sunny weather, the lenses must cut off at least 95% of ultraviolet rays. Modern manufacturers offer wide choose masks for every taste, which differ not only in design and color, but also in size, shape and degree of protection. For a specific case, you should choose a specific model in accordance with certain parameters.

Consider the filter color

Ski goggles should be selected in accordance with the likely weather, terrain and skiing characteristics. For different weather conditions, special lenses are selected that provide visibility in different conditions. The main thing is to choose the optimal filter, the shades of which will convey colors as efficiently as possible, protecting your eyes and preventing their fatigue. The more light that is blocked by the glasses, the less damage will be done to the eyes. In low light conditions, glasses should be of maximum capacity.

The main thing is to sit

Ski goggles should not only look beautiful, but also fit perfectly on your face. They should fit tightly to the skin so that the wind does not blow and the eyes do not water. There should also be no pressure on the cheekbones or pinched nose. That is why you should choose models that have a comfortable frame. To ensure a comfortable fit and reduce the risk of injury, the frame is supplemented with multi-layer anti-allergenic foam. It does not cause irritation to the skin, and at the same time serves as reliable protection from snow and wind.

The seat, that is, the slot for the nose, must correspond to the width of the nose. The main thing is that ski goggles do not make breathing difficult. The strap should be adjustable without putting pressure on your head or dangling around it. If you also wear a helmet, then you need to try on glasses with it.

Visibility - wide, ventilation - high quality

The actual parameter that plays a role when choosing glasses is the viewing angle, including the peripheral one. To choose the right glasses, you need to perform a series of simple movements: put on a mask, place your palms at eye level on the sides of your head. We look in front of us - if you can see your palms with your peripheral vision, then your visibility is sufficient. The peripheral viewing angle should be at least 120 0 - the most comfortable ski goggles meet this parameter.

How to choose a model in terms of its ventilation? This feature prevents the glass from fogging up due to temperature differences. To avoid the formation of moisture, a special composition is applied to the lenses. Sometimes installed double lenses, supplemented by an air gap between them. Another way to avoid the formation of condensation and fogging is special openings that are equipped with mini fans.

If an athlete's vision is impaired, special ski goggles are suitable for him. How to choose? Pay attention to diopter lenses - they are marked with the abbreviation OTG. These glasses either increase the internal volume or have an adapter for special lenses.

Types of lenses and materials

There are several types of lenses in shape: spherical, arc-shaped and straight. The latter are no longer produced, the arched ones are the cheapest, but distort the view, and the most popular ones are spherical lenses, which have good optical visibility. Most often, lenses are made of polycarbonate, which attracts attention with its elasticity and strength, as well as resistance to impacts.

It is worth remembering that when changing height while riding under the influence of a difference in atmospheric pressure glasses may become deformed. In order to avoid this, manufacturers use a special “porex filter” membrane - it equalizes the pressure. Modern goggles for alpine skiing are classified according to the protection index from the degree of spectrum sun rays.

Masks-glasses: what are the features?

Glasses for active winter sports must be chosen correctly, especially if you have vision problems. There are a number of requirements according to which you should choose glasses:

  1. The presence of an anti-fog coating inside the mask.
  2. Availability of replaceable lenses.
  3. UV protection.
  4. Flexible frames made of polymer materials that allow you to fit individual facial features while maintaining flexibility even in extremely cold temperatures.
  5. Compatibility with helmets: ski goggles must be chosen in combination with this attribute.

UVEX glasses

The products of this brand are known to many fans active species sports and is distinguished by a combination high level safety with excellent quality. Products are manufactured in Germany using modern equipment that meets international standards. The company offers a wide selection of sun safety glasses, which will please even the most demanding buyer. Uvex ski goggles have decentered lenses that provide clear, distortion-free vision.

To create lenses, polycarbonate is used, which can withstand high and low temperatures. A special coating is used to protect the front side of the lenses from scratches. The lens material does an excellent job of filtering out ultraviolet rays. The models implement the following technologies:

  • built-in filters providing 100% protection against UV radiation;
  • automatic lens tinting depending on lighting conditions;
  • anti-fog coating;
  • protection against glare and reflections;
  • ease of care and cleaning;
  • Innovative magnetic system that allows you to quickly change lenses.

Salice glasses

Salice ski goggles are produced by a popular Italian brand that focuses on creating high-quality products for athletes. The models attract attention with a frame made of chrome-plated plastic, the function of replacing the temples with an elastic band, a removable internal silicone frame, and an additional nose pad. Ski goggles of this brand are presented in a wide variety of models and an equally wide range of prices and prints. You can easily choose glasses and masks that will allow you to be stylish even in a sporty look.

Oakley

Oakley ski goggles offer a wide selection of models to suit every taste, equipped only with modern and advanced technologies. The glasses have triple glass protection to prevent fogging. In addition, there is a special antifog coating on the inside of the lens. Special double lenses are an opportunity to reduce fogging, because there is an air barrier between them. As a result, Oakley glasses are 100% protected from sun rays and impacts, the reliable urethane from which the glasses are made is plastic, so they will fit perfectly on your eyes. A special three-layer fleece absorbs all moisture, so the process of playing sports will give you only pleasure.

The company also specially developed lenses. Oakley's new lens features superior clarity and terrain-reading capabilities, and this technology is being implemented in all of the brand's masks and glasses. The company also offers goggle masks that can change the filter depending on the weather. Special photochromic filters ensure that the lenses change the degree of darkness depending on the specific situation.

You should choose glasses for skiing correctly, taking into account both the features and conditions of their use, and your own feelings and preferences in terms of color, design and shape. Modern manufacturers give you the opportunity to choose the perfect models so that your look, even in sportswear, is stylish and bright. But experts advise: do not choose cheap glasses. And take care of the health of your eyes, give preference to products made from quality materials. This is the only way you will choose a model that will meet your requirements.

There is no need to tell someone who has been skiing for a long time how important ski goggles are and why they need them, so this article is not for them. It is for those who are just about to conquer peaks and speeds. A novice skier must first of all remember that ski goggles are not a decoration or a tribute to fashion, they are a purely functional piece of mandatory equipment, and the approach to their selection should be appropriate. This means that before you buy ski goggles, you should evaluate their practical features and only then their appearance.

What should you know when choosing? Firstly, it protects the eyes and face from snow crumbs, ice, branches, mechanical damage in case of falls and impacts. We should not forget that the fastest non-motorized sport, and even a banal hit of a piece of ice in the eye at speed can result in a fall with the most unpleasant consequences. Therefore, ski goggles must have the shape of a mask that fits tightly and comfortably to the skier’s face. The mask should not interfere with free breathing or block the materials from which the ski goggles are made must be light and at the same time durable, and the entire structure is reliable. You should pay attention to the possibility of adjustment and adjustment, as well as the general quality of the elastic band of the glasses, because it will have to be constantly adjusted and stretched greatly when putting it on the helmet.

The main part of ski goggles is a transparent plate, or lens. Of course, it is impossible to determine by eye what it is made of, so here you should trust the inscription on the label, which means you need to buy glasses only from well-known manufacturers with an excellent reputation. But what can and should be determined by eye is how transparent the lens is and whether it gives distortion.

In addition, you need to know in what conditions the skiing will take place. The color of the lenses depends on this. After all, ski goggles are also designed to protect your eyes from the sun, which is very important on bright white snowy slopes. There are a lot of filters, but since these recommendations are intended for beginners, the most suitable for them would be a yellow filter, which is considered universal and suitable for riding in any acceptable lighting conditions.

Of course, so that the skier does not lose visibility during the descent, the glasses must have ventilation and protection against fogging. To do this, there must be ventilation holes around the entire perimeter of the mask. Their shape, location and quantity are specially calculated, and this is another reason why you should purchase equipment only from famous manufacturer. A little thing like fogging may seem insignificant to a beginner, but he should think about the fact that in between descents the mask periodically rises onto the helmet and cools, and when it is lowered again onto a hot face, it can easily fog up and blind the skier rushing towards him. high speed. One more rule should be mentioned here: you should never wipe the inner surface of the lens with a handkerchief, much less with your hands, as you can easily damage the special anti-fog coating.

I hope mine personal experience will help you choose the right ski equipment, which, in turn, will allow you to get the most out of your skiing.

Ski goggles are an important piece of equipment for skiing and snowboarding. They can make or break your time on the mountainsides, as excellent visibility in such conditions is key. Others important factors The main considerations in eyewear are comfort, breathability, durability and, of course, style.

The range of offers from manufacturers of ski masks and goggles is huge. From quick-change lenses to innovative technologies that adapt to different lighting conditions. There are glasses that have 2-3 lenses clamped together to prevent fogging, glasses with anti-fog ultraviolet radiation and anti-reflective coating. Photochromic lenses, “chameleons”, masks with replaceable filters and glasses with polarized glass.

Other than color and style, there is no significant difference between the men's and women's models. The same can be said about masks and goggles designed for snowboarders or skiers. Although there is an opinion that for people who snowboard, the mask should have a greater angular view. And of course, men's models are available in large sizes.

Criteria for choosing glasses for alpine skiing and snowboarding

The choice of glasses for skiing depends on several factors, including:

  1. Lens shape. There are only two types of lenses: cylindrical and spherical. Cylindrical lenses are curved horizontally across the face and are the most common type of glasses. Spherical lenses are curved not only horizontally, but also vertically, from the forehead to the nose. You can spot them right away because they have a “bubbly” appearance.
  2. Peripheral vision. The wider the mask, the better its side viewing angle. This is important to prevent collisions, which are especially common when merging multiple tracks.
  3. Blinding, harsh light and distortion. The best ski goggles have special coatings that can reduce glare caused by sunlight reflecting off snow. Distortion is caused by imperfect lens quality. It should be noted that spherical lenses reduce distortion due to their shape.
  4. Anti-haze. General rule, the further the face shield mask is from the face, the less fogging there will be. The “fogginess” can be reduced by the presence of additional lenses, so the inner glass is close to the temperature that the body itself has, which eliminates the formation of condensation. The extra lenses function as insulation in the same way as double glazing in windows, providing better insulation.
  5. Replaceable lenses. A great feature, you can carry an extra set in your pocket to be ready for any lighting conditions. Weather conditions on the slopes change quickly and with a feature like this you can quickly change your lens.

Video about the rules for choosing a ski mask:

General selection rules for colored lenses (filter)

There are ski masks with photochromic lenses“chameleons” that adapt to the light intensity; the filter darkens or brightens depending on the brightness of the sun. This is an excellent purchase for those who often ski in different conditions. For other points the following rules apply:

  • Yellow, gold or amber glasses filter out blue light and emphasize the shadows in the snow.
  • Pink or light copper lenses are designed for light, bright days.
  • Dark copper, dark brown, dark green and dark gray masks are used on very bright days.
  • The mirror (“flash”) coating enhances the effect of tinted lenses. They reflect sunlight. They are great for sunny days.
  • Clear lenses are used for night skiing.

Important! Using polarized lenses reduces glare and protects your eyes from UVA and UVB rays.

Review of manufacturers

Among the brands that produce truly high-quality ski goggles, there are not so many companies that can be distinguished. Other manufacturers strive for perfection of models, but, according to customer reviews, the products are not yet up to the ideal.

  1. Smith Optics. Smith Optics has been making ski goggles for over 50 years, they were the first to create goggles with double glazing with sealed thermal lens. Dr. Bob Smith is an orthodontist with a passion for alpine skiing. I experienced the “skiing problems” myself, got tired of foggy glasses and, as a result, created the world’s first glasses with double glass. Smith Optics is not the latest in a long line of quality ski goggles. But the products of this brand are an excellent option for any skier or snowboarder, regardless of level and ability. These glasses are durable and comfortable, and their lenses combine both anti-glare and anti-fog qualities.
  2. Oakley. The brand was founded by James Jannard in 1975 in his garage with an initial investment of $300. In 1980, Jannard released a glasses model called the O-Frame with the Oakley logo featured on the strap. Their last and best offer today are O2 XL glasses. These glasses have a unique design that gives excellent visibility, especially in side vision, allowing peripheral vision to clearly see people and objects. These goggles have a triple layer of polar fleece lining that will continue to function even after a full day on the slopes. They will still remain comfortable and impeccable. Those who wear Everyday life goggles will appreciate the frame cutouts that allow them to be worn comfortably, unlike most other ski masks and goggles. They are great for any ski helmet.
  3. Dragon. Firm American origin, engaged in the production of protective glasses and masks for people who love extreme sports. The company was founded in Southern California (USA) in 1993 and has its own production base. The brand produces premium ski goggles and masks, as well as sportswear and accessories. Ski Sunglasses This manufacturer combines bright design and the latest scientific developments.

Rating of the best ski masks and goggles

The analysis of the models of the best ski masks was carried out in accordance with the preferences of customers, their reviews of the product and the average price of the product. But our respondents do not ski professionally, so their choice is not based on the high sporting qualities of the models, but rather on convenience, comfort and price, which does not exceed more than 10,000 rubles.

Oakley A-FRAME 2.0 FW MASK

Price: from 9900 rubles

Triple fog protection and excellent air exchange distinguish this model from many similar products. The F3 Anti-fog coating and double lenses with an air layer will prevent the mask from fogging up even in severe weather changes. The optics are highly accurate, and the ultraviolet filter has a 100% protection rate.

Oakley A-FRAME 2.0 FW MASK

Advantages:

  • Durable anti-fog coating;
  • Microfleece has 3 layers and perfectly absorbs moisture;
  • Polaric Ellipsoid lenses are ANSI Z87.1 quality standard.

Flaws:

  • High price.

Oakley O2 Xm mask black


Price: from 7890 rubles.

The model has the average size and a cylindrical lens with sufficient visibility, characterized by a streamlined geometry. The frame is able to adapt to the shape of the face even at very low temperatures.

Oakley O2 Xm mask black

Advantages:

  • The model can be combined with glasses for people with poor vision;
  • Triple fleece lining guarantees moisture absorption;
  • Excellent UV protection.

Flaws:

  • Among the shortcomings, one can highlight the female comment about the color of the model.

МSmith Knowledge OTG


Price: from 7048 rubles.

The lens of the model is a universal option for use in any weather. Thanks to the light transmittance of 35%, you can ride with a mask on both cloudy and sunny days. Large size face frame that is suitable for men and will provide good compatibility with a helmet.

МSmith Knowledge OTG

Advantages:

  • The model has a QuickFit strap with an adjustable buckle system;
  • Ventilation has an anti-fog effect;
  • Replaceable lenses have been created for the model;
  • The mask is compatible with glasses for people with poor vision.

Flaws:

  • The Smith Optics brand is poorly represented on the Russian market and choosing the right model is almost impossible.

MASK Dragon Rogue FW17


Price: from 5900 rubles.

The product features durability and a spherical shaped lens to provide an overall, distortion-free appearance. The strap fasteners are flexible, allowing the mask to be easily combined with the helmet. Three layers of foam and a microfleece cover provide a soft fit to the skin, and the Super Anti-Fog coating will prevent the product from fogging.

MASK Dragon Rogue FW17

Advantages:

  • Protection against active ultraviolet radiation is 100%;
  • Polyurethane frame;
  • Spherical lenses have correct optics.

Flaws:

  • The mask is available only in medium size and is suitable as a women's version.

MASK Dragon DXS FW16


Price: from 3190 rubles.

Double cylindrical lenses with anti-fog coating. In principle, the functionality of the product differs little from the Dragon Rogue FW17, the only difference is the price and dimensions. Here the size is even smaller, so the model can serve not only women, but also teenagers.

MASK Dragon DXS FW16

Advantages:

  • The strap is adjustable;
  • The model is helmet compatible;
  • Polyurethane frame.

Flaws:

  • Model size;
  • General design.

Other models have similar qualities, but at a higher price. Therefore, if you do not want to overpay for a “brand”, then you can choose this choice. But it is worth remembering that the survey was conducted among people who do not practice skiing as a permanent pastime. This is more of a choice for beginner athletes, but professionals or experts should pay attention to more “famous” brands.

Which ski mask did you like?

Poll Options are limited because JavaScript is disabled in your browser.

    Oakley A-FRAME 2.0 FW 44%, 28 votes

    МSmith Knowledge OTG 28%, 18 votes

06.10.2017

Errors in selection

Making a mistake when choosing ski equipment, means wasting money and vacation time. To avoid mistakes, you should listen to the following tips:

  1. When buying a ski mask, focus your vision on one object and turn your head in different sides. If the object disappears from the field of view, such a mask is unlikely to provide a good view on the slope.
  2. The feeling of discomfort will never go away. Therefore, if there is even the slightest inconvenience, it is better to change the model for another mask.
  3. The nose opening should allow free breathing without blocking parts of the nasal cavity.
  4. A strap of good length is the key to correct adjustment of the model on the helmet, and its width is responsible for a tighter fit to the head. When trying on a mask, it is better to try it on the helmet directly.
  5. The mask should not slip, fly off, rub or press. If at least one of these qualities is present during fitting, it is better to look for another model.
    Colliding with a tree, rock or skier is a common accident that can sometimes be directly related to poor visibility caused by the wrong choice of ski mask. Using a cheap pair of goggles can lead to loss of coordination on the track or track, and as a result there is a danger of not seeing obstacles in time. This is one of the leading causes of injuries and accidents. It's hard to overstate how important good visibility is on snowy slopes.

Equipment care

Ski equipment has high cost and is used in a variety of conditions. Therefore, caring for it is a prerequisite for safe skating. Ski masks require attention even more than regular glasses with diopters, and the following rules should be followed:

  1. Never wipe the lens from the inside. This can erase the protective layer that works against fogging.
  2. Store the mask only in a special bag. Usually it comes with the product.
  3. Drying glasses is carried out only in natural conditions away from heaters.
  4. While riding, do not raise the mask to your forehead to avoid contact with inner side sweat.
  5. Transportation of equipment must avoid impacts or contact with cutting objects.
    At the right conditions storage and care, the ski mask will serve for a long time and will not cause discomfort to its owner.

Finally, a useful video on how to replace the lens in a ski mask:

You might also like:

Top rating best snowboards for beginners in 2019 Top rating of the best ski boots in 2019

The NovaSport company offers high-quality ski goggles at competitive prices. We work with wholesale and retail customers and guarantee impeccable service.

Range and features of ski goggles

In the online catalog you will find masks from the Italian brand Salice, German brands Uvex and Trans. These ski goggles have the following advantages:

  • provide reliable eye protection from ultraviolet radiation and mechanical damage during skating thanks to special light filters and protective coatings;
  • have a good ventilation system, which prevents lenses from fogging;
  • securely fixed on the face and head using silicone inserts and straps.

We offer ski goggles for children, women and men. Masks have different sizes and shape, which allows you to choose a model to suit any face type and riding style. The products also differ in design. For example, Trans's assortment includes many stylish masks in unusual colors.

On our website, any ski goggles can be ordered wholesale and retail. To do this, add products to your “Cart” and place an order or contact the manager by phone.